Find Better Tenants.
Zero Guesswork.

Protect your rentals with the industry’s most thorough background check.
See the applicant’s full picture before they sign the lease.

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Established 2010 | “Know Who You Are Renting To”

Built For The Most Accurate Report Result!

Designed by Realtors and Property Owners for Realtors and Property Owners

Industry Standard

Everything You Expect In Tenant Screening

All The Essential Reports and Data That Every Housing Provider Needs

Credit Report

Criminal Records

Eviction Report

Sex Offender Database

Prior Address History

Here Is Why We Excel

Cutting-edge capabilities that give you the competitive advantage

What Sets Us Apart – Click Here

Proprietary Eviction Data

In addition to providing a National Eviction report, we gather on our server Eviction Records from CT, MA, RI, NH & VT to check all alias names and prior addresses. We find matches other companies will miss when running background reports in these States.

Alias Name Matching

The additional data we buy for our reports provides all known alias names associated with your applicant’s social security number. Think of divorce, if records are associated with the previous name, they will not return on our competitors reports but we find them.

Tenant Reporting Feature

With Eviction records being sealed its important for housing providers to get the real information on their rental applicants. Our system allows for customers to provide real-time data on their tenants. We show; Cash for Keys, Notice to Quit, Late Payments and Lease Violations, etc.

Local, Family Run Customer Service

We operate in the Eastern Time Zone Monday through Friday from 9 to 5. If you have a question or an issue, you will speak with a Connecticut based live person to help you. While FAQ’s and AI Chat are useful, nothing beats speaking with a knowledgeable human to help you when you need it now.

Protecting Landlord Rights at the Capitol

TenantTracks was started by Robert DeCosmo, an advocate for Housing Providers since 1994. Part of what we do is help fund and support the efforts in the Legislature for groups supporting the policies that help property owners and housing providers. It’s an honor to help protect the industry.

What Our Reports Include

Leverage The Ultimate Data Advantage
Find More Qualified Tenants.

Don’t settle for partial information. Get comprehensive insights with Tenant Tracks.

See Detailed Comparison

Choose a Plan That Fits
Your Tenant Screening Needs

Optimum-10

You enter the tenant information directly. Reports are generated in seconds.

$28.5

/report

Create Account
See How It Works

Optimum-10

Reports Run Instantly

Documents Required
Applicant Signs Authorization/Release and YOU Run Report
$35 Annual Compliance Fee
Simple Site Inspection Required – No Cost
Cannot Give Tenant Report Copy
Place Tenant Debt into Collections
Report Tenant Rent Payment to Credit Bureau (Free)
Create Account
View Sample Report
Must Provide Documents Showing Permissible Purpose To Obtain Credit Reports
You enter tenant info and run reports, typically take 30 seconds to return results
Annual Compliance Fee Required ($35.00)
Virtual Site Inspection Required (FREE)
Landlord / Realtor Receives Report Directly

Open Access Landlord

Tenant receives screening request and enters their own information. Choose who pays.

$39

/report

Create Account
See How It Works

Open Access

3 Easy Ways to Request

No Documents Required
Applicant Answers Online Security Questions and THEY Run Report
No Compliance Fee Required
No Site Inspection Required
Can Give Tenant Report Copy
Report Received After Tenant Enters Their Information
Create Account
View Sample Report
No Documents Required
Applicant Answers Online Security Questions and THEY Run the Report
No Compliance Fee Required
No Site Inspection Required
Can Give Tenant Report Copy
Landlord / Realtor Receives Results

Open Access – Tenant

Tenant creates their own account and runs the report. Landlord receives results.

$39

/report

Create Account
See How It Works

Open Access Tenant

Landlord Posts Unit
Tenant Applies

No Documents Required
You Answer Online Security Questions and Run Report
No Compliance Fee Required
No Site Inspection Required
Landlord / Realtor Receives Report Directly
Create Account
View Sample Report
No Documents Required
You Answer Online Security Questions and Run Report
No Compliance Fee Required
No Site Inspection Required
Landlord / Realtor Receives Report Directly

Two Report Options To Suit Your Needs

Same report, different ways to obtain it.

Optimum-10

Open Access

Documents Required

To open an Optimum-10 account, the customer needs:

  1. To sign a membership and end-user agreement. (e-signature or paper)
  2. We need a copy of a valid photo-ID (such as a drivers license or State ID card)
  3. A voided business check
  4. We need to verify the phone number
  5. Provide a copy of two of three items for landlords only, not real estate agents:
    • a property tax bill in the name of the applicant
    • eviction documents in the name of the applicant
    • a property assessors card showing the name of the applicant
  6. If the applicant is a real estate agent, a copy of their business license

All documents can be uploaded electronically

Yes

No

Annual Compliance Fee

Annual Compliance Fee is a yearly charge paid to cover the administrative, regulatory, or legal requirements needed to keep a business, account, license, or service compliant with applicable laws, regulations, or industry standards. It helps fund activities such as reporting, monitoring, record-keeping, audits, and regulatory filings.

$35.00

None

Request Submitted By

With all Open Access products, it’s the tenant that presses the submit button to generate the report Unlike Optimum-10 where the owner gathers all the personal data on the rental applicant and submits the report request.

Open Access allows the tenant to decide one more / last time if they wish to proceed with the rental application as they choose to proceed or not.

Realtor / Landlord

Tenant

Turn Around Time

Turnaround Time (TAT) is the amount of time required to complete a reporting process from start to finish. It measures how long it takes to deliver a result after a request is received.

Approx. 30 seconds

Depends On Tenant

Site Inspection Required

Yes

No

File Tenant Collection Accounts

TenantTracks allows our customers to link directly to the Landlord Collection Agency, a licensed Consumer Collection company in Connecticut and try to collect tenant’s past due balances and report their debt to the credit bureau.

There is a fee to begin collections, $19.99 per account and when money is recovered, the landlord receives 2/3 of the proceeds.

Yes

No

Rent Reporting to the Credit Bureaus

TenantTracks Optimum-10 clients can report their renters monthly rental payment history directly to Trans Union, just like credit cards and banks report payments.

On-time rent payments will help build a credit score. Our system will report all rents as, “Paid as agreed,” unless our customers must update the account for non-payment in any given month.

Our clients will receive two monthly reminders to update their accounts if needed. There is a small annual fee to use this service, call for more details.

Yes

No

Tenant Reporting Feature

Unlock the ability to help the landlord community and report vital data like Notice to Quit Served, Cash for Keys, and Late Payments that background checks normally miss. This feature is exclusive to TenantTracks and complimentary for all users.

Yes

Yes

Report Price

$28.5

$39

Create Optimum-10 Account
Create Open Access Account
Learn More

Trusted by Property Professionals

Celebrating over 16 years of excellence in tenant screening. Hear from landlords, attorneys, and property managers who rely on our service.

Dave Haberfeld

Landlord

Yona Gregory

Eviction Attorney

Frank Angel

Property Manager

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